About Us
Data Express is in the business of building better Telecommunications systems for your people, customers and suppliers. Easy access to a service or information in your line of business – wherever and whenever you need it – allowing you to run your business your way.
High-tech stuff like network convergence and VoIP can be difficult to understand, but the benefits of sharing an application across the world, video on demand or a single business phone number are easy to relate too. We explain how the technology can be used to achieve your business objectives rather than the other way round.
Easy to Choose
Dataexpress's Solution Partner network and multi-vendor business model means you don't have to compromise your choices anymore. Now you can choose whatever technology is best for your business and be sure that you will have access to the skills necessary to make it successful.
Our Solution Partner network can deliver all of your IT&T needs through a single point of contact and a single bill. Together, we offer the full range of managed IT&T services including:
Data (VPN and Internet)
Voice (Traditional and Next Generation)
Application Hosting (ASP, Web and In-house developed)
Security
Our multi vendor business model helps reduce your risk of choosing the wrong supplier. This "supplier diversity" not only offers you greater choice, it creates price stability and helps mitigate any risk of vendor "lock in".
Easy to Use
After more than 8 years in the communications business we clearly understand that business applications are only as good as the weakest link in the IT&T delivery chain; and there can be many unforeseen interdependencies when it comes to technology.
Things do go wrong, and, unless you can afford to duplicate your entire IT infrastructure, the next best thing is to be sure to minimize the business impact of any disruption. Nobody wants to waste valuable time figuring out who has responsibility for what when a problem occurs. Instead, we immediately start working with your Solution Partner/IT department to diagnose and solve the problem.
After the mystery of the technology itself - understanding what you are being billed for and why and how well it's performing can be more difficult than it needs to be.
All of our products and services are available on a single bill emailed monthly in PDF or Excel format (hard copy option available). Our web-based customer self-care interface provides full bill and usage history of all voice, data, applications and hardware services.
Our performance reporting systems provide you with regular updates on how well your services are coping with demand. This can help you identify in advance where future bottlenecks may occur instead of waiting for the users to complain.
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